The Team is currently investigating elevated error rates preventing players from joining the Persistent Universe.

As a precaution, the Character Repair Tool has been temporarily disabled.

The Team is also taking a look at player inventories becoming inaccessible. Please use STARC-211218 to help us investigate this issue further.

[2026-06-17 Updates]

1100 UTC – A Live Service Maintenance is in-progress to deploy additional fixes.

1450 UTC – Additional account repairs complete. Live Environment validations in-progress. Resolving this incident, Team will continue to monitor post maintenance.

[2026-06-12 Updates]

2152 UTC – The Team has repaired some accounts stuck in a broken state and applied multiple updates to mitigate sources of Global Lag. In addition to this, a client and server hotfix will be validated against the Live Environment and rolled out as soon as possible.
Would you like to know more?

[2026-06-10 Updates]

1830 UTC – The Team has restored access to the Character Repair Tool. Work continues to stabilize the environment.

[2026-06-09 Updates]

0030 UTC – Initial Notice, Team is investigating.

2325 UTC – Login error investigation continues, team is also looking into player inventory problems.

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